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Conflict Troubleshooting

Conflicts are usually the result of a upgrade or change to the configuration of hardware or software of a PC. It pretty much follows these simple rules.

1.      A new piece of hardware and/or software has been added to the system. 

2.      Trouble starts after a piece of hardware and/or software has been added to the system. 

3.      The system was working fine before the hardware and/or software was added. 

If all three of these factors are true, chances are very good that you are faced with a hardware or software conflict. Unlike most other types of PC problems that tend to be specific to the faulty subassembly, conflicts usually manifest themselves as much more general and perplexing problems. The following symptoms are typical of serious hardware or software conflicts.

·         The system locks up during initialization. 

·         The system locks up on a particular application. 

·         The system locks up randomly or without warning regardless of the application. 

·         The device that was added might not function (even though it seems properly configured) 

·         The system might not crash but a device or application that was working previously no longer seems to function.

The fastest way of overcoming conflict is to remove the hardware or software which resulted in the conflict. In other words if you installed board X and board Y ceases to function, board X is probably conflicting with the system. Removing board X should restore board Y to normal operation. The same holds true for software.

 

Software Conflicts

Software is only as good as the programmer who builds it today.  This is not a reflection on a programmer’s ability, but the very nature of software does allow many ways a program can conflict with hardware and other software.  If you have installed new software and develop problems immediately then the software is the problem, to a degree.  You will need to backtrack and/or un-install the program to get the conflict resolved.  Even though the program you installed appears to have caused the problem another program on your system may be the culprit. The first thing you need to do is read the manual or contact the company to see if there are any known conflicts with their software and other software or hardware.  They will be the best source of information.  Also search the Internet for specifics to your problem as someone may have already encountered the same problem and solved it for you.

Hardware Conflicts 

In most new systems today hardware conflicts are rare but they can occur.  Common conflicts are where one card or device claims a port or IRQ for itself without regard for any other components already installed.  Again your first step should be to read the manual or search for information on your specific hardware.

 


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